Terms Of Use

1. Introduction

Welcome to Niraala (www.niraala.co.in). By accessing or using our website, you agree to be bound by these Terms of Use. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you should not use this website.

By using our website or purchasing from us, you also agree to any additional guidelines, policies, or terms applicable to specific services or products.

2. Electronic Communication

When you visit our website or communicate with us via email or other digital channels, you consent to receive communications from us electronically.

You agree that all notices, disclosures, and communications provided electronically satisfy any legal requirement that such communications be in writing.

3. Intellectual Property Rights

All content on this website—including text, images, graphics, logos, product designs, and digital assets—is the property of Niraala or its content partners and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

4. Trademarks

“Niraala” and associated brand elements (logos, taglines, etc.) are protected trademarks. Any unauthorized use of our trademarks will result in legal action.

5. Shipping & Delivery

  • Orders are shipped from our facilities across India through trusted courier partners.
  • Standard processing time is 2–4 business days, unless otherwise stated.
  • Delivery timelines vary based on location and product type.

Important Notes:

  • Some products are made-to-order and may require additional production time
  • Orders containing multiple products may be shipped together based on the longest processing time
  • We may offer partial shipments upon mutual agreement

For full details, please refer to our Shipping Policy.

6. Pricing & Product Information

  • We strive to ensure all product details, descriptions, and prices are accurate
  • However, errors may occur, and we reserve the right to correct them without prior notice
  • We also reserve the right to cancel or refuse orders placed based on incorrect information

7. Payments

  • All payments must be made through authorized payment methods available on the website
  • International payments (if applicable) may be processed via authorized partners

8. Delivery Conditions

  • We can process only one shipping address per order
  • We do not deliver to P.O. Box addresses
  • Delivery partners will attempt delivery up to three times

If delivery fails and the order is returned:

  • Refunds (if applicable) will be processed as per our policy

9. Disclaimer of Warranties

This website and all its content are provided on an “as is” and “as available” basis.

Niraala makes no warranties, express or implied, regarding:

  • Website performance
  • Accuracy of information
  • Availability or uninterrupted access

Your use of the website is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Niraala shall not be liable for:

  • Direct or indirect damages
  • Loss of data or profits
  • Service interruptions
  • Any issues arising from use of the website or products

11. Indemnification

You agree to indemnify and hold harmless Niraala, its affiliates, and team members from any claims, damages, or expenses arising from:

  • Your use of the website
  • Violation of these Terms

12. Third-Party Services

We may use third-party service providers (logistics, payments, analytics). Niraala is not responsible for the practices or policies of these third parties.

13. Changes to Terms

Niraala reserves the right to update or modify these Terms at any time. Continued use of the website indicates acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in [insert city, e.g., New Delhi].

15. Contact Us

For any questions regarding these Terms:
Email: contact@niraala.co.in